Solutions to common problems you might encounter.
## Login Issues
If you cannot log in:
- Check your email and password
- Use "Forgot Password" to reset
- Clear browser cache and cookies
- Try a different browser
## Upload Problems
If file uploads fail:
- Check file size limits (10MB per file)
- Verify file format is supported
- Check your internet connection
- Try uploading smaller files
## Performance Issues
If the platform is slow:
- Clear browser cache
- Close unnecessary browser tabs
- Check your internet connection
- Try a different browser
## Still Need Help?
If issues persist:
- Contact our support team
- Check our FAQ section
- Review our documentation
- Submit a support ticket
## Login Issues
If you cannot log in:
- Check your email and password
- Use "Forgot Password" to reset
- Clear browser cache and cookies
- Try a different browser
## Upload Problems
If file uploads fail:
- Check file size limits (10MB per file)
- Verify file format is supported
- Check your internet connection
- Try uploading smaller files
## Performance Issues
If the platform is slow:
- Clear browser cache
- Close unnecessary browser tabs
- Check your internet connection
- Try a different browser
## Still Need Help?
If issues persist:
- Contact our support team
- Check our FAQ section
- Review our documentation
- Submit a support ticket
Was this article helpful?
Your feedback helps us improve our help center