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Frequently Asked Questions

Find answers to common questions about Defend.ink and our legal management platform

All General Getting Started Pricing Security Services Team & Collaboration Features Mobile Billing Support Integrations

General

1 question(s)

What is Defend.ink?

Defend.ink is a comprehensive legal case management platform designed to help lawyers, law firms, and legal professionals streamline their practice. It offers tools for case management, document storage, client communication, and more.
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Getting Started

2 question(s)

How do I get started with Defend.ink?

Getting started is easy! Simply sign up for a free account, complete your profile, and you can start managing your cases immediately. We offer a free trial period so you can explore all features before committing to a plan.
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Can I import my existing case data?

Yes, we provide data import tools to help you migrate your existing cases, documents, and client information. Our support team can assist you with the migration process to ensure a smooth transition.
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Pricing

2 question(s)

What features are included in the free plan?

Our free plan includes basic case management, document storage up to 5GB, client communication tools, and access to our learning resources. You can upgrade to premium plans for advanced features like unlimited storage, team collaboration, and analytics.
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What payment methods do you accept?

We accept all major credit cards, debit cards, and UPI payments. All transactions are processed securely through our payment gateway partners.
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Security

1 question(s)

Is my data secure on Defend.ink?

Yes, absolutely. We use enterprise-grade encryption, secure data centers, and follow industry best practices for data security. All data is encrypted in transit and at rest. We are compliant with data protection regulations and regularly undergo security audits.
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Services

1 question(s)

How does the ₹99 Legal Consultation work?

Our ₹99 Legal Consultation service connects you with verified lawyers for affordable legal advice. Simply book a consultation through our platform, and you will be matched with a qualified lawyer who can help with your legal questions.
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Team & Collaboration

1 question(s)

Can multiple team members access the same account?

Yes, our team plans support multiple users with role-based access control. You can assign different permission levels to team members, ensuring everyone has appropriate access while maintaining security.
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Features

3 question(s)

What file types can I upload?

You can upload various file types including PDFs, Word documents, images (JPG, PNG), and more. The maximum file size is 10MB per file. Premium plans offer higher limits and support for additional file types.
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How do I track court dates and deadlines?

Defend.ink includes a comprehensive calendar system that automatically tracks court dates and deadlines. You can set reminders, receive notifications, and view all important dates in one centralized calendar.
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Can clients access their case information?

Yes, clients can access a secure portal to view their case status, download documents, and communicate with their lawyers. This feature is available in our premium plans and helps improve client transparency and satisfaction.
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Mobile

1 question(s)

Is there a mobile app available?

Currently, Defend.ink is accessible through any web browser on mobile devices. We are working on dedicated mobile apps for iOS and Android, which will be available soon.
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Billing

1 question(s)

How do I cancel my subscription?

You can cancel your subscription at any time from your account settings. Your subscription will remain active until the end of the current billing period, and you will continue to have access to all features until then.
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Support

1 question(s)

Do you offer training or support?

Yes, we provide comprehensive documentation, video tutorials, and email support. Premium plan subscribers also get priority support and can schedule one-on-one training sessions with our team.
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Integrations

1 question(s)

Can I integrate Defend.ink with other tools?

We are continuously working on integrations with popular legal and business tools. Currently, we support calendar integrations and are developing API access for custom integrations. Contact us to discuss specific integration needs.
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